Yöneticinin Politik Desteğinin Görev Performansı Üzerindeki Etkisinde İşyerindeki Pozitif Dedikodunun Düzenleyici Rolü
Özet
Bu çalışma, Erzincan ilinde kamu sektöründe görev yapan 205 çalışandan elde edilen veriler doğrultusunda, yöneticinin politik desteğinin çalışanların görev performansı üzerindeki etkisini ve bu ilişkide işyerindeki pozitif dedikodunun düzenleyici rolünü incelemektedir. Kartopu örnekleme yöntemi ve çevrimiçi anket aracılığıyla toplanan verilerin analizi sonucunda, yöneticinin politik desteğinin çalışanların görev performansını doğrudan ve pozitif yönde etkilediği saptanmıştır. Aynı zamanda, işyerinde hem amir hem de çalışma arkadaşları hakkında yürütülen pozitif dedikodu tutumunun da görev performansını anlamlı ve olumlu bir biçimde artırdığı belirlenmiştir. Yapılan yapısal eşitlik modeli analizleri, yöneticinin politik desteği ile görev performansı arasındaki etkileşimde pozitif dedikodunun anlamlı bir düzenleyici etkiye sahip olduğunu ortaya koymaktadır. Elde edilen bulgular, informal bir iletişim kanalı olan pozitif dedikodunun örgüt ikliminde bilgi akışını hızlandırarak, belirsizlikleri azaltarak ve çalışanların motivasyonunu yükselterek performans artışına katkı sağladığını göstermektedir. Bu doğrultuda çalışma, yöneticilerin politik becerilerini ve informal iletişim süreçlerini doğru yönetmelerinin örgütsel hedeflere ulaşmada, çalışan bağlılığını pekiştirmede ve iş stresini en aza indirmede kritik bir rol üstlendiğini vurgulamaktadır. Sonuç olarak, örgütlerde dedikodunun varlığının kaçınılmaz olduğu gerçeğinden hareketle, yöneticilerin bu gayri resmi iletişim kanalını yapıcı bir biçimde kontrol altında tutarak çalışanların görev performansını geliştirecek örgütsel stratejiler uygulamaları ve literatürdeki bu önemli boşluğa katkı sağlamaları önerilmektedir.
This study examines the effect of supervisor political support on employees' task performance and the moderating role of workplace positive gossip in this relationship, based on data obtained from 205 public sector employees in Erzincan. As a result of the analysis of data collected via snowball sampling and online surveys, it was determined that supervisor political support directly and positively affects employees' task performance. Simultaneously, positive gossip behavior regarding both supervisors and colleagues in the workplace was found to significantly and positively increase task performance. Structural equation modeling analyses reveal that positive workplace gossip has a significant moderating effect on the interaction between supervisor political support and task performance. The findings demonstrate that positive gossip, as an informal communication channel, contributes to performance growth by accelerating information flow, reducing uncertainties, and enhancing employee motivation within the organizational climate. Accordingly, the study emphasizes that proper management of managers' political skills and informal communication processes plays a critical role in achieving organizational goals, reinforcing employee commitment, and minimizing job stress. Consequently, based on the reality that gossip is inevitable in organizations, it is recommended that managers constructively control this informal communication channel to implement organizational strategies that improve employees' task performance and contribute to this significant gap in the literature.
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